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The problems reveal themselves in several ways. There may be three acts, but the protagonist doesn't have a physical goal that the audience can see and root for. Their protagonist may have a physical goal, but the turning points are not the result of the protagonist's moral decision or action. There may be turning points initiated by the protagonist but not for any singleness of moral purpose. In biographies the writers are often so taken by what they presume to be the moral virtues of their protagonist that they fail to include any serious conflict or an antagonist that forces the protagonist to change. The result of problems such as these is the lack of drama, weakened entertainment value, or no way for an audience to become emotionally engaged.
Perhaps most difficult to obtain is an even emotional roller coaster effect throughout the story. Often critics and viewers complain about a slow second act, or a "sagging middle." The beat outline describe in this post can solve that problem. Each beat (13 or 20), when properly understood and applied, creates a regular roller coaster from front to back. Notice the wavy blue line in the graphic; this represents one ideal of how an audience's emotions can be manipulated by understanding the placement of the 13 (20) beats. Each peak and valley of the line corresponds to a beat. If the beats are missing or misplaced, the blue line sags or plateaus.
What causes the ups and downs is whether or not the protagonist is portrayed as achieving his goal or not. Is he or she being successful or endangered? That emotion is tied directly to the assimilation of the Moral Premise in the life of the protagonist—will the protag. learn the truth of the moral premise and achieve his or her goal or not. All of this happens in the minds and hearts of your audience on a subliminal level, but it should never be subliminal to the creator, you.
What follows is a generic summary of what I might write in a story report to such writers or producers, as I explain the basics of what's missing in their story. I usually start off by describing that what follows is a natural law of story telling. It's not my opinion, but the consequence of untold experiments of storytelling over the ages. If you want a story to connect, then you can't ignore this stuff, at least not story foundations. [See subsection Story Development Steps/Story Foundations]